Citizen Service Requests

Is there a pothole on your street or a clogged storm drain? Not sure how to request a trash pickup, or how to report graffiti or road sign damage? Just want to get a request or problem directed easily to the right people? We’re here to help!

Welcome to "YourGOV", the Citizens Service Request Center!

The City of Nashua has launched a brand new service, YourGOV,  to allow our citizens an easy and efficient way to reach us and have your questions answered. Technology has become such an important communications tool and The City of Nashua is harnessing this tool to help provide you with an even greater level of customer service.

The Citizens Service Request Center is an online resource for you to report issues or request services Anytime, Anywhere. Simply follow the instructions below to register and submit your request (or issue) and it will be sent to the proper City Department for review and action.

How to Sign Up

Signing up for this service is easy! Just follow the instructions below.

Step 1: 

Open the Citizen Service Request Page and click "Sign Up" in the top right corner.

Cartegraph Homepage Click Sign Up in the top right corner

Step 2: 

Enter your information in the sign up box to create an account.

Cartegraph Page Account Sign Up Box

Step 3:

In the search bar at the top of the page, type: Nashua, NH. This will bring up a detailed map of currently reported issues.Cartegraph Page Type Nashua NH in search bar

Step 4:

To add an issue, click the "+" symbol on the top lefthand side of the page.

Cartegraph Nashua Page Click + on the top left side to report an issue

Step 5:

Complete the form providing the details of your issue. Be sure to select an issue type from the dropdown menu (i.e. pothole, drainage issue, etc.) and then click "Submit"

Cartegraph Nashua Page Fill out form and click Submit to report an issue

YourGOV Mobile

Users of the Apple iPhone™ can download the free YourGOV iPhone app in the iTunes App Store.  Users of Android™ enabled smartphones can download the free YourGOV app in the Google Play Store or Amazon App Store.

Want to Learn More?

Please see our Frequently Asked Questions (FAQ) for more information on the Citizens Service Request Center, and how it can be of service to you.

Thank you for helping to keep Nashua a clean safe place to call home.