About Us

The City of Nashua Welfare Department promotes, protects, and preserves the health and well-being of our community by helping individuals and families achieve self-sufficiency through direct assistance or referrals to community resources in order to meet basic needs. 

The goal of the Welfare Program is to have universal access for individuals and families to connect to necessary resources and services so everyone in our community can thrive and prosper.

COVID-19 Updates

Temporary Change in Services

The City of Nashua Division of Public Health and Community Services (DPHCS) is undergoing a temporary building relocation to allow for renovation at our 18 Mulberry Street location, expected to take one year. During this time, staff have been relocated to the Landmark Building in Nashua.

To request an application and to schedule an interview for determination of assistance requested, please call 603-589-4555. Application materials may be sent electronically via email to Welfare2@nashuanh.gov, via facsimile to 603-594-3643, or mailed through the U.S. Postal Service to: 142 Main Street, 4th Floor, Nashua, NH 03060. Arrangements can also be made to pick up or drop off application materials in-person by calling us. 

Assistance with Rent, Mortgage, & Utilities during COVID-19

If you are behind in rent, mortgage, or utility payments related to issues around COVID-19, help is available. If you live in Hillsborough or Rockingham County, we encourage you to contact Southern NH Services via phone at (603) 668-8010 ext. 6311 or email at ActionTeam@snhs.org. To apply for assistance, click here. For contact information of other communities providing assistance through the Community Action Program (CAP), visit www.capnh.org.

If you are looking for general assistance with rent, mortgage, or utilities, contact your local municipal Welfare Office and/or Town Hall. The number to call for the City of Nashua is (603) 589-4555. Contact information for the Greater Nashua Region can be found below.

Additional resource agencies providing assistance at this time include:

• The Front Door Agency
  1. Phone: (603) 886-2866
  2. Website: https://www.frontdooragency.org/
• The Salvation Army
  1. Phone: (603) 889-5151 x101
  2. Email: Rosemarie.Dykeman@use.SalvationArmy.org
• 211
  • Phone: 2-1-1
  • Website: https://www.211nh.org/search/

Have you lost work due to COVID-19?

You may be eligible for unemployment relief, even if you are self-employed. Find out if you are eligible for benefits online. If you are looking for employment opportunities, search at NH Job Match System.

Who is eligible for unemployment benefits under the Federal CARES Act?

In order to be eligible for unemployment benefits, you are required to file a continued claim each week certifying as to the reason(s) you were unable or unavailable to work for the prior week. Here are the updated questions, required by the Federal CARES Act, that you will see when filing your weekly claim. 

If you are able to self-certify as to being unable or unavailable to work because one of the circumstances in the above document related to COVID-19, then you are eligible for unemployment benefits under the Federal CARES Act. For more information, visit NH Employment Security or call the unemployment assistance hotline at 603-271-7700.

If you do not have access to a computer and need to complete an application online, you can do that by calling the local office of employment security in Nashua by dialing 603-882-5177. Call volume may be very high, so please be patient. If you request a call back, please make yourself available to answer your phone for up to 45 minutes.

As of March 19th, the NH Department of Health and Human Services’ (DHHS) Bureau of Family Assistance District Office buildings will be closed for client-facing activities until further notice. People in need of assistance may apply for benefits online at www.nheasy.nh.gov and will be scheduled for a phone interview in order to complete their benefits application.