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Welfare Department
About Us
The City of Nashua Welfare Department promotes, protects, and preserves the health and well-being of our community by helping individuals and families achieve self-sufficiency through direct assistance or referrals to community resources in order to meet basic needs. Our goal is to have universal access for individuals and families to connect to necessary resources and services so everyone in our community can thrive and prosper.
Our Services
We provide interim assistance for low income residents through a voucher system. Assistance is available with rent, food, utilities, medication, and limited burial/cremation assistance.
How to Apply
To obtain an application for assistance, you must call the City of Nashua Welfare Department at 603-589-4555. Applications are available at our office during hours of operation (excluding holidays), or an electronic version can be e-mailed by calling the office and providing an e-mail address.
Each applicant will be interviewed confidentially to review household circumstances and eligibility for assistance.
The following forms must be submitted, depending on your current circumstances, along with a completed application for assistance, for consideration for General Assistance. These forms can be filled out on a smart phone or computer and submitted electronically by scanning and emailing to Welfare2@NashuaNH.gov, or printed and delivered to the City of Nashua Welfare Department.
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Welfare Department
Physical Address
18 Mulberry Street
1st Floor
Nashua, NH 03060
Phone: 603-589-4555Fax: 603-594-3643
Hours
Monday - Friday8:30 a.m. - 12:00 p.m.
Closed for Lunch
1:00 p.m. - 4:30 p.m.
Guidelines & Standards
- Welfare Department General Assistance Guidelines (PDF)
- City of Nashua Approved Financial Standards (PDF)
Regional Assistance
Under NH Law RSA 165, every town and city in New Hampshire is mandated to relieve and maintain those in need and are required to have written guidelines to ascertain eligibility. If you do not live in Nashua, please contact your local town office for information and assistance.
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Additional Assistance Programs
Rent and Utility Assistance during COVID-19
The New Hampshire Emergency Rental Assistance Program (NHERAP) provides rent and utility assistance to eligible households who have been impacted by the COVID-19 pandemic. NHERAP will cover up to 15 months of past-due and future rent payments (including late fees and legal fees back to April 1, 2020), past-due and future utilities and home heating costs back to March 13, 2020, and other housing-related costs such as internet and relocation expenses including rental application fees, utility hook-up fees, and security deposits. Apply online using this application. If you need assistance in completing the application or need a paper application, call Southern NH Services (SNHS) at 603-889-3440.
Homelessness Assistance
Contact the Coordinated Entry Line at 1-844-800-9911 if you are experiencing homelessness in the City of Nashua. They will complete an assessment and refer you to the appropriate agency for assistance. You may also contact NH 2-1-1 (Dial 211 in NH) for homeless resources outside of Nashua.
Long Term Assistance
Contact the New Hampshire Department of Health and Human Services at 1-800-852-3345 for information on long term assistance programs such as Financial Assistance To Needy Families (FANF), foster care, disability grants, Medicaid, nursing home care, elderly care, or the food stamp program. If you live in Greater Nashua, contact the State branch at 603-883-7726.
Housing Search
New Hampshire Housing provides a list of apartments for rent provided by private landlords. Please contact the property owner directly for more information about the unit and whether the owner is willing to accept Housing Choice Vouchers. For more information, visit the NHHFA website.
Entitlement Programs
Disability, Medicare, Retirement Benefits, Widow Benefits
Contact the Social Security Administration at 800-772-1213 or visit their website at Social Security Online.
Additional Non-Profit Human Service Organizations
Visit the Greater Nashua Continuum of Care toolkit for information on area homeless shelters, food pantries, mental health services, and more.
Unemployment Compensation Benefits, Job Re-training, Current Employment Opportunities, Job Search Techniques
Contact the Department of Employment Security at 603-882-5177 or visit the New Hampshire Employment Security Home Website.