Eligibility

Seniors aged 65 years or older who are not able to use the fixed route CityBus services
are eligible to use the City Lift service on a space available basis. Individuals who qualify must complete and submit the appropriate application and be deemed eligible before being able to use the City Lift service. For more information regarding eligibility, please contact the NTS Operations Supervisor at (603)821-2030.

Making Reservations

To make a reservation for Nashua Transit System’s City Lift Senior Service, call 603-880-0100 at least 48 hours in advance. We accept reservations up to 2 weeks prior to your planned trip*. If there is no space available at your requested time, you will be offered an alternate time or day.
*Please note that medical trips will have priority over trips for other purposes.

Required information

When you call to make your reservation, please have the following information available:

• Full Name
• Telephone number
• Date of trip & requested pick-up time
• Pick-up address & drop-off address
• Please let us know if you will be traveling with a companion or service animal.

Service Times

Senior services are available Monday-Friday on a limited basis. Be ready in a half-hour window around your boarding times to avoid missing the bus. Meet us at the curb unless you need assistance from the driver.

Service Animals

We welcome service animals. Please tell us if you have a service animal when you register for the service. When making your reservation, please notify us if the service animal will be riding with you.

Family Members

One or more family members or friends may travel with you if space is available, with each paying the senior fare. Companions under the age of 6 travel free.

2-Bag Limit

If you are going shopping, please remember that there is a 2-bag limit on the bus. Also please allow enough time for your shopping trip.