Complaint Forms

Nashua Transit System is required to provide a level of service that is equitable and non-discriminatory. If you have experienced or witnessed discrimination relating to NTS or its services, please fill out and submit a complaint using a Title VI, Complementary Paratransit, or General ADA complaint form below. Please use the appropriate form based on the subject of your complaint. If you are unsure which form to use, please call (603) 880-0100 for assistance.

Title VI Complaints

For complaints regarding discrimination based on race, color, or national origin, please use a Title VI complaint form.

Please visit our Civil Rights & Title VI Page to see more information regarding Title VI complaints and the investigative process.

Complementary Paratransit Complaints

For complaints regarding the NTS Complementary Paratransit service, please use a Complementary Paratransit complaint form.

General ADA Complaints

For complaints regarding ADA accessibility on the NTS fixed route bus or general matters, please use a General ADA complaint form.

To report other complaints, please send us a message through our Form Center.