Nashua Transit System is committed to improving access to programs for people with limited English proficiency. Nashua Transit System also provides Spanish translations of essential documents in addition to the services listed below.
The City of Nashua contracts with Language Line Services Inc. (707-538-8900) to provide confidential telephone interpretation service in 173 languages.
The Nashua Transit System website has a translation tool located under "Site Tools", in the upper right hand corner, of the page where selected users can view the entire website in their selected language.
On the Bus
Each NTS vehicle is equipped with a tablet that has Google Translate available to LEP passengers and can translate up to 100 languages. This feature gives riders with language barriers the ability to communicate with our drivers on the spot without using an interpreter.
Other Language Assistance
NTS has open lines of communication with organizations that work with the LEP populations. These organizations are aware how to contact NTS to obtain language assistance. NTS also analyzes the census data and community profiles to determine whether language assistance might be needed in certain settings, such as having a public meeting notices translated where the meeting might occur. NTS also honors any request for translations at our public meetings.