How Do I Use Token Transit?
Once the customer account is set up with a credit or debit card, riders can select the fare type they would like to purchase. When ready to ride, customers tap the pass to activate, and show the driver their digital ticket and any required identification for discounted passes. All bus passes and fares will still remain available for cash or check purchase at the Transit Center, located at 30 Elm Street, during normal hours of operation.
Customers may also choose to purchase tickets online or utilize the app option to purchase tickets and send them to an NTS customer (with T.T. application access). Token Transit also offers our passengers the option to reclaim and replace unused purchased passes free of charge, if their electronic device is lost or stolen.
If you have any questions please reach out to Token Transit via text message at (415) 918-6628 or by email: firstname.lastname@example.org.
Please Note: In order to use the Token Transit App on your cell phone you must have a data accessible cell phone and data plan. The majority of government benefit issued phones or mobile devices provided as a form of transitional assistance are not able to run data based applications without access to a Wi-Fi network, as they are not subscribed to a data plan. Please contact your cell phone issuer or provider for more information.